Free delivery in mainland France, and free internationally from 100 € of purchase

Search

A question, an answer!

Information about the artworks

Limited Edition works are offered for sale in a limited number of copies. This limit is freely set by each artist. A series of prints is therefore unique, numbered, signed, certified, and referenced in a secure database.

The works in Open Edition are produced without limit of copies. They are offered at a more affordable price than the Limited Edition and allow everyone to have fun.

Poolpix supports artists who wish to get personally involved in the prints offered to their community. Indeed each print is personal and is signed by hand by the artist (Limited Edition) or digitally (Open Edition). Which makes our works all the more unique!

Today our works are delivered unframed. We have chosen to offer you photo formats that correspond to market standards. So you can easily find an adequate framework and according to your taste to exhibit your works at home.

Each work is printed to order by a specialized and world-renowned photo printing laboratory based in Paris, France. This laboratory is the supplier of the biggest art exhibitions. Once your print is ready, it is checked then protected and wrapped with the utmost care in acid-free tissue paper to preserve colors, then rolled in a sturdy kraft tube to avoid shock, and finally sealed in a sleeve. 100% recyclable which protects it from humidity.

We have selected the best paper supports to showcase the works of our artists:

1) The Canson Infinity Baryta Prestige 340g reference for the Limited Edition. Neutral and slightly shiny, it offers remarkable density and exceptional image finesse. It is composed of acid-free alpha-cellulose and a white cotton paper base.

2) Kodak Endura Premier N 250g satin RC paper for Open Edition. Ultra smooth and with a slightly matte appearance, it is the essential reference for color silver papers, acclaimed by many photographers.

Each work in Limited Edition is accompanied by a certificate of authenticity established by Poolpix. It makes it possible to identify a work and its artist, and to ensure that it is indeed an original. The certificate of authenticity describes all the characteristics of the work: title, name of the artist, numbering, dimensions, technique used, printing medium, date, etc.

Poolpix certificates of authenticity are inseparable from their works. In fact, a certifying stamp is applied to both the artist's signature on the back of the work and to the certificate itself. Try to put them together, it's like a puzzle: you need the 2 pieces to be able to reconstitute the complete Poolpix stamp! This method makes it possible to secure the artworks.

Order / delivery information

The Poolpix team continues to operate during this very special period!

However, we have noticed significant delays in the delivery times initially planned during a period of normal activity. 

As you know, the current health epidemic and the increase in parcels to be processed during this period have had a strong impact on our carriers, who are doing their best to deliver to you as quickly as possible.

The difficulties encountered by logistics professionals as well as the measures taken by governments do not allow us to ship our products to these destinations:

Updated 04 / 04 / 2021

Albania, Anguilla, Antigua and Barbuda, Netherlands Antilles, Armenia, Aruba, Bahamas, Barbados, Belize, Bermuda, Belarus, Bosnia and Herzegovina, Botswana, Cuba, Dominica, Ecuador, Finland, Gambia, Georgia, Gibraltar, Grenada, Greenland , Guernsey, Guyana, Haiti, Bouvet Island, Christmas Island, Isle of Man, Åland Islands, Cayman Islands, Cocos Islands, Faroe Islands, Falkland Islands, Turks and Caicos Islands, US Minor Outlying Islands, Indonesia, Iraq , Iran, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Laos, Liberia, Malawi, Maldives, Mauritania, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Nicaragua, Uzbekistan, Paraguay, Caribbean Netherlands, Peru, Dominican Republic, St. Kitts and Nevis, San Marino, Saint Martin (Dutch part), Saint Lucia, Seychelles, Sierra Leone, Svalbard and Jan Mayen, Syria, Tajikistan, Czech Republic, British Indian Ocean Territory, Turkmenistan, Ukraine, Uruguay, Venezuela, Yemen

Because our works are printed to order by our partner laboratory, a delay of 3 to 4 working days is necessary before they can be shipped. This delay is necessary in order to offer you very high quality prints.

Then depending on your location and your mode of delivery, it takes an additional time. We work with Colissimo and Chronopost carriers, renowned for the quality of their service and their short delivery times.

In total, it takes about 1 week to 3 weeks for your order to reach you.

It is very simple ! At the time of your purchase, you will receive a confirmation email in which is a summary of your order and a link that allows you to follow its progress.

Returns and exchanges

Each work being produced especially for you, if you change your mind when ordering (photo, format, etc.), notify us immediately by email at contact@poopix.fr or via our Contact page.

If you have notified us before it goes into production, we will see how we can meet your request. Unfortunately no exchange, returns or refunds can be made post production and shipping.

If the status of your order appears as "delivered" but you have not received it, please send us an email to contact@poolpix.fr or via our Contact page. We will investigate to find out where it is.

On rare occasions and despite all the care taken to protect your works as well as the quality of service of our service providers, your order may arrive damaged. If this is the case, contact us immediately by email at contact@poolpix.fr or via our Contact page and attach photos of the work and its packaging so that we can help you and send you a new copy quickly.

Special demands

If you have not found the format that meets your expectations among those we offer, send us an email to contact@poolpix.fr or via our Contact page indicating the photo and the format you want. We will send you a special quote.

Absolutely, we work with companies, offices, restaurants, hotels, interior designers… to imagine compositions that come to dress and energize their spaces. Contact us by email at contact@poolpix.fr or via our Contact page indicating your contact details. We will contact you quickly to define your project.

Search